Our commitment towards our customers is to offer a complete range of telecommunications services, adopted to market requirements and based on the use of the most successful tools of modern technology.
To offer to people modern solutions of electronic communications which give them the freedom to discover – and communicate with – the world.
To provide total (integrated) and reliable electronic communications solutions in a simple, smart and secure way and to improve the way of life and the productivity of our clients.
Our strategy is based on our eagerness to be customer and people oriented. Customer orientation is expressed by the Organisation's focus on offering service levels which exceed our customers expectations. People orientation is expressed by the moves and values of both our customers, our personnel and society in general, which are the basic ingredients for the development of satisfied and productive personnel who are servicing satisfied and happy customers. The relationship of the organisation with its personnel/customers is based on honesty, cooperation and understanding.
Our goal is to exceed our customers' expectations by offering excellent service both quality and timing wise, aiming at the establishment of a long-term relationship with our customers. This is achieved through the continuous development of our personnel, the constant enhancement of the IT equipment they use, the introduction of modern Human Resource Management tools and the development of pleasant and comfortable work areas.
Our ultimate goal is to satisfy our customer requirements in full, through the continuous improvement of the service level we offer, including order handling/execution, after sales service and complaint handling.
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